1. Subject matter and acceptance
These Terms govern the relationship between you and Tiber Valley Digital Hub, which operates Vintaflip: the vintaflip.com site, the web app and the iOS and Android applications.
By creating an account you accept these Terms. If you don't accept them, you can't use the service.
2. What Vintaflip is
Vintaflip is a management tool for people who buy and resell items, vintage and second-hand in particular. It lets you record purchases, sales and expenses, upload photographs, work out margins and statistics, and look up price estimates based on public sources.
Vintaflip isn't a marketplace: we don't sell anything on your behalf, we don't handle transactions between you and your buyers, we don't ship goods and we don't get involved in your disputes with customers or third-party platforms. Nor are we a tax or accounting adviser: the numbers the app works out are a management aid, not a tax return or an accounting record.
3. Who can use the service
You must be at least 16 and able to enter into a binding contract. You can use Vintaflip either as a private individual or as part of your professional activity.
You alone are responsible for meeting the tax, accounting and regulatory obligations arising from your buying and selling activity. Using Vintaflip doesn't relieve you of any of them.
4. Account and security
You're responsible for keeping your credentials confidential and for everything that happens through your account. We recommend turning on two-step verification in your settings.
An account is personal: don't share it. If you suspect unauthorised access, change your password immediately and write to us.
5. Plans and pricing
Vintaflip offers a free plan with usage limits and the paid Premium and Pro plans, with a monthly or annual subscription. The current features and prices of each plan are set out on the Pricing page, which forms an integral part of these Terms.
Prices are stated in euro and include applicable taxes, unless indicated otherwise at the time of purchase.
6. Payments and renewal
Subscriptions taken out via the web are handled by Stripe. Subscriptions taken out from the iOS and Android apps are handled by Apple and Google respectively via in-app purchase, and in that case the terms of the relevant store also apply.
The subscription renews automatically when it expires, for a period equal to the one you initially chose, unless cancelled. You're charged at the start of each renewal period.
7. Cancellation
You can cancel your subscription at any time, with no penalty and without having to contact us.
If you subscribed via the web, you use the billing portal you can reach from the app. If you subscribed through the App Store or Play Store, you have to handle cancellation from the subscription settings of the relevant store: we can't do it for you, it's a limitation imposed by the stores.
After cancelling, you keep using your plan's features until the end of the period you've already paid for; when that expires the account reverts to the free plan. We don't delete your data as a result of cancellation: it stays in your account, subject to the free plan's limits.
8. Right of withdrawal and refunds
On the Pricing page we promise a “14-day money-back guarantee”, and we mean it: if you change your mind within fourteen days of buying a subscription, write to info@tiber-valley.com and we will refund you in full, no questions asked.
This guarantee is a commercial commitment on our part. It adds to, and does not limit, the right of withdrawal that the Italian Consumer Code grants consumers resident in the European Union for distance contracts.
There is one exception, and it is not up to us: for subscriptions bought through the App Store or the Play Store, refunds are handled by Apple and Google under their own policies and must be requested directly from them.
9. Your content
The data and photographs you upload stay yours. We don't acquire ownership of them and we don't use them for our own purposes.
You grant us only a limited, revocable licence to host, process and display them to you as far as is needed to make the service work for you: for example resizing images or, if you use automatic recognition, sending a photo to the provider that analyses it. The licence ends when you delete the content or the account.
You warrant that you have the right to upload the content you upload and that it doesn't infringe anyone else's rights.
10. Proper use
In using Vintaflip you undertake not to:
- upload content that is unlawful or defamatory, or that infringes third parties' intellectual or industrial property rights;
- use the service to manage the sale of counterfeit or stolen goods, or goods whose trade is prohibited by law;
- attempt to access accounts, data or areas of the system that don't belong to you;
- interfere with the running of the service, overload it, or get around the free plan's limits, for example by creating multiple accounts;
- extract the platform's content on a mass scale using automated tools;
- resell, sublicense or make access to your account available to third parties.
11. Price estimates and automatic recognition
Value estimates, suggested prices and the results of photo recognition are statistical, automated indications, drawn from third-party public sources and artificial intelligence models.
They're provided for information purposes only and may be incomplete, out of date or simply wrong. They don't constitute an appraisal, a professional valuation or a guarantee of the price you'll manage to get. Buying and selling decisions are yours and remain at your sole risk: always check for yourself.
12. Data from third-party platforms
Some features show data from third-party platforms such as eBay. That data belongs to its respective owners, is provided as is, and may change or stop being available at any time, without any liability on our part.
Vintaflip is not affiliated with, sponsored by or endorsed by any of these platforms. The trade marks mentioned belong to their respective owners.
13. Service availability
We work to keep the service available and running, but we don't guarantee uninterrupted or error-free operation. Interruptions may occur for maintenance, updates, faults or causes outside our control.
We recommend exporting your data periodically, a feature available on the paid plans, so you have your own copy of it.
14. Limitation of liability
To the fullest extent permitted by law, we're not liable for lost profits, business losses, or indirect or consequential damages arising from the use of or inability to use the service, including the decisions you make on the basis of the app's estimates.
In any event our total liability to you cannot exceed what you've paid us in the twelve months before the event.
Nothing in these Terms excludes or limits our liability for wilful misconduct or gross negligence, for death or personal injury, or the mandatory rights the law gives you as a consumer.
15. Suspension and closure of the account
We may suspend or close your account if you breach these Terms seriously or repeatedly, or if your use of the service puts the platform's security or other users at risk. Where reasonably possible we'll warn you first, giving you a chance to put things right.
You can close your account whenever you like from the Account section of the app. The account is deactivated right away and your data is kept for 90 days before permanent deletion: within that window you can ask us to restore it, as described in the Privacy Policy.
16. Changes to the Terms and to the service
We may change these Terms, for example to bring them into line with new features or legal obligations. If the changes are substantial we'll let you know by email or with a notice in the app at least thirty days before they take effect.
If you don't accept the changes you can cancel your subscription and close your account before they come into force. Continuing to use the service after that date counts as acceptance.
The service is constantly evolving: we may add, change or remove features. If we were to remove an essential feature of a paid plan you've already paid for, you'll be able to cancel and get a refund of the unused portion.
17. Governing law and jurisdiction
These Terms are governed by Italian law.
If you're a consumer, the mandatory rules of the European Union country where you live continue to apply, and for disputes the court of your place of residence or domicile has jurisdiction.
If you use Vintaflip as part of your professional activity, the courts of Perugia, Italy have exclusive jurisdiction over any dispute.
18. Dispute resolution
Before going to law, write to us at info@tiber-valley.com: in almost every case an email sorts everything out.
If you're a consumer you can also use the European online dispute resolution platform, available at ec.europa.eu/consumers/odr.